Welcome to PawingClaw, your trusted online destination for premium dry food for your beloved pets. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website or services.

This policy describes the types of information we may collect from you, how we use it, and your choices about your data.

What We Collect

We may collect various types of information when you use our platform:

a. Personal Information

This includes:

  • Your name, phone number, email address, delivery address

  • Account information and profile details

b. Payment Information

When you make purchases, we may collect billing/shipping details (e.g., credit/debit card, UPI info) via secure third-party payment gateways. We do not store your card or bank details.

c. Device & Usage Data

We automatically gather data such as:

  • IP address, browser type, device type

  • Time spent on pages, clicks, and navigation behavior

d. Social Media Data

If you connect via Facebook, Instagram, or other platforms, we may collect public information like your name, email, and profile image.

e. Location Data

We may request location access to enhance your experience. You can disable this via your device settings.

f. Cookies & Trackers

We use cookies and similar technologies to offer a personalized shopping experience. Disabling cookies may affect certain functionalities.

Why We Collect Your Data

We use your data to:

  • Process your orders and payments securely

  • Improve our website and product offerings

  • Send updates, offers, and promotional content

  • Respond to your queries and feedback

  • Enhance your browsing experience

Sharing of Data

We do not sell your data. However, we may share it with:

  • Third-party service providers (payment gateways, delivery partners)

  • Marketing tools for personalized promotions

  • Legal authorities if required by law

Data Security

We implement industry-standard security measures to safeguard your data. Your personal and payment information is encrypted and transmitted securely. However, no method of transmission is 100% secure, and we cannot guarantee absolute security.

Your Choices & Rights

You can:

  • Access, update, or delete your profile by logging into your account

  • Opt-out of promotional emails via account settings or unsubscribe links

  • Request account deletion by contacting us

Some data may be retained for legal or fraud-prevention reasons.

Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with the updated date. Continued use of our website means you accept those changes.

Contact Us

Have questions or concerns?

Email us at: pawingclaw@gmail.com
Call us on: +91 9911251555